FREQUENTLY ASKED QUESTIONS
What is the return policy?
You can return the product within 30 days of delivery. The product must be in new condition. The products must not have been washed or worn. Please review our Returns & Exchanges Policy for directions and/or contact us at firstname.lastname@example.org for further information.
What is the shipping process?
Upon receipt of an order, allow 24-48 hours for us to process the order. Your purchase will be received within 3-5 business days from the point of shipment. Most orders, typically, will be received within 48 hours of placing the order. For international orders your shipment may take 2-3 weeks depending upon location. On-Demand orders will take approximately 10 - 15 business days to be received locally and about 4-5 weeks internationally.
Is the payment process secure?
We use Square as our payment processor to ensure our customer's private information is safely and securely protected. To review Square's purchase security terms please click here.
How do I keep up to date on new releases, discounts and promotions?
Follow us on Facebook (Facebook.com/ohioforever) and Instagram (@ohioforeverco). We will be posting updates, promotions and upcoming new products for our followers. We also will be providing giveaway prizes for anyone to be apart of.
Will there be additional sizes in the near future?
We wish to meet the demand of each of our customers. As the company continues to grow we plan to offer more of a variety of sizes to choose from, including women's only sizes.
Is there a local brick and mortar shop?
Currently we operate completely online. We do have some of our products in Celebrate Local located at Easton Town Center in central Ohio. We will continue to grow our retail market which we will announce on our Newsletter, Facebook and Instagram for our followers to be aware of.